ZM
Zamashandu M

1 reviews | Active since May 2016

08 Feb 2017, 09:05

IF THIS MAKES SENSE TO YOU THEN WE ARE TOTALLY *****ED!!!

<p>I AM NOT SURE IF ANY OF THE BELOW MAKES SENSE, THERE IS ONLY 1 OFFICER THAT SERVICES THE ENTIRE KZN REGION AND IF SHE IS NOT AROUND THEN EVERYONE MUST CHILL, THIS SETS BACK THE CLAIM BY ANOTHER 2 WEEKS AND ONCE FINALLY UPLOADED WE ARE BACK TO 60 DAYS???? WE ARE ABOUT TO LOSE OUR HOUSE FOR SOMEONE NOT DOING THEIR WORK PROPERLY!!!!</p> <p> </p> <p>From: THOLAKELE SIBISI ********** <br /> Date:06/02/2017 12:47 PM (GMT+02:00) <br /> To: Mdu Mbhili ********** <br /> Cc: <br /> Subject: FW: Pension Matters</p> <p> </p> <p> </p> <p>From: Mariane Donkin ********** <br /> Sent: 06 February 2017 12:29 PM<br /> To: THOLAKELE SIBISI ********** /> Subject: RE: Pension Matters</p> <p> </p> <p>Hi</p> <p> </p> <p>No dear I am in Ladysmith and Dundee this entire week. I will see you next week 16 February 2017 for the PCM training and roll out, where we will capture them all online as the processing will be faster than manual</p> <p> </p> <p>Mariane Donkin</p> <p><br />Client Liaison Officer: KZN Region</p> <p>Government Pensions Administration Agency</p> <p>Tel: ********** 999</p> ********** <p> </p> <p>From: THOLAKELE SIBISI ********** <br /> Sent: 06 February 2017 11:52 AM<br /> To: Mariane Donkin<br /> Cc: NOMUSA MADLALA<br /> Subject: RE: Pension Matters</p> <p> </p> <p>Dear Mariane</p> <p> </p> <p>Are you back in the office Mariane?</p> <p> </p> <p>Regards</p> <p> </p> <p>Tholi</p> <p> </p> <p>From: Mariane Donkin ********** <br /> Sent: 02 February 2017 11:42 AM<br /> To: THOLAKELE SIBISI ********** /> Subject: RE: Pension Matters</p> <p> </p> <p>Ok then we need to do them on pCM</p> <p> </p> <p>Mariane Donkin</p> <p><br />Client Liaison Officer: KZN Region</p> <p>Government Pensions Administration Agency</p> <p>Tel: ********** 999</p> ********** <p> </p> <p>From: THOLAKELE SIBISI ********** <br /> Sent: 02 February 2017 10:58 AM<br /> To: Mariane Donkin<br /> Subject: RE: Pension Matters</p> <p> </p> <p>Dear Mariane</p> <p> </p> <p>We couldn’t log in to the system the previous CLO suggested that I submit manually.</p> <p> </p> <p>Regards</p> <p> </p> <p> </p> <p> </p> <p>From: Mariane Donkin ********** <br /> Sent: 02 February 2017 10:27 AM<br /> To: THOLAKELE SIBISI ********** /> Subject: RE: Pension Matters</p> <p> </p> <p>Hi</p> <p> </p> <p>No the office is not allowed to accept documents. But please remind me as to reason for documents to be manually submitted.</p> <p> </p> <p>Mariane Donkin</p> <p><br />Client Liaison Officer: KZN Region</p> <p>Government Pensions Administration Agency</p> <p>Tel: ********** 999</p> ********** <p> </p> <p>From: THOLAKELE SIBISI ********** <br /> Sent: 02 February 2017 09:12 AM<br /> To: Mariane Donkin<br /> Subject: RE: Pension Matters</p> <p> </p> <p>Morning Mariane</p> <p> </p> <p>Is there someone in the office whom I can submit these forms to.</p> <p> </p> <p>Thank you</p> <p> </p> <p>From: Mariane Donkin ********** <br /> Sent: 01 February 2017 02:30 PM<br /> To: THOLAKELE SIBISI ********** /> Subject: RE: Pension Matters</p> <p> </p> <p>Hi</p> <p> </p> <p>No I am not in the office, im in Dundee</p> <p> </p> <p>Mariane Donkin</p> <p><br />Client Liaison Officer: KZN Region</p> <p>Government Pensions Administration Agency</p> <p>Tel: ********** 999</p> ********** <p> </p> <p>From: THOLAKELE SIBISI ********** <br /> Sent: 01 February 2017 11:29 AM<br /> To: Mariane Donkin<br /> Subject: RE: Pension Matters</p> <p> </p> <p>Dear Mariane</p> <p> </p> <p>Are you in the office? I would like to submit the Z102 form that I talked about yesterday in my email.</p> <p> </p> <p>Thank you</p> <p> </p> <p>From: Mariane Donkin ********** <br /> Sent: 31 January 2017 04:56 PM<br /> To: THOLAKELE SIBISI ********** /> Subject: RE: Pension Matters</p> <p> </p> <p>Will notify you as soon as our approved planners comes back</p> <p> </p> <p>Mariane Donkin</p> <p><br />Client Liaison Officer: KZN Region</p> <p>Government Pensions Administration Agency</p> <p>Tel: ********** 999</p> **********

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Replies (1)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply08 Feb 2017, 13:28
Official

Good Day

Thank you for contacting the GPAA.

We acknowledge receipt of your complaint.

We would like to assure you that our Office is looking into the matter and will provide you with feedback in this regard as soon as the matter has been concluded.

Kind Regards
Lucille Smith