TM
Thando M

1 reviews | Active since Jul 2016

15 Jul 2016, 07:39

I want my money! After 31 years of Faithful Service, this is the thanks I get!!

<p>I resigned in November 2015 and served 3 months notice, my last working day was on the 26th of February 2016. It's 5 months later and I have yet to see a penny from you guys!! I have called your call centre countless times and I haven't gotten through because my airtime finishes before I can even get through. I attended a GEPF Roadshow in Springs on the 11th of June 2016, I was there from 08:00 to 14:30, freezing as hell in that hall. When I finally got to speak to one of your consultants, they promised me that I will have my money in three days! It's now a month later. I've sent numerous emails ********** and a nameless person forwaded the same email to Rochell Hannan, and guess what... More than a week later she has not responded to that email. </p> <p>I have served you faithfully for 31 years, Pholosong Hospital only has good things to say about me (Hence serving three months notice.) But this is the thanks I get from the government!!!!!! really... Can I please have my money... I have worked hard for it please. </p>

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Replies (2)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply18 Jul 2016, 05:32
Official

Good Day

Thank you for contacting the GPAA.

We acknowledge receipt of your complaint.

With reference to your email below, kindly note that the members documents was returned to the employer on the 15th of July 2016 due to the following error :

There is a shortage the contributions. Please contact your previous employer in this regard.

Kind regards,

Lucille Smith

TM
Thando M's update18 Jul 2016, 08:57
Reviewer Update

I have just spoken to the CEO (Dr Lingham), HR (Morwesi Sibeko), Corporate Manager (Joshua Fernandes) and Quality Assurance (Mrs Debeers) at Poholosong Hospital and they all say they haven't received and documents. What now?? Please can you provide me with the contact details of the department where my documents are having a holiday!!!! and no, don't refer me to the GEPF, GPAA OR GDF, they are all useless!!!