I app**** for my pension on the 11 of June 2020, the application forms are always rejected and send back and forth to my former employer without telling them the actual reason and how to fix it

I app**** for my pension on the 11 of June 2020, the application forms are always rejected and send back and forth to my former employer without telling them the actual reason and how to fix it. I and my children have been greatly inconvenienced.