MS
Mandy S

1 reviews | Active since Feb 2017

01 Feb 2017, 13:44

GPAA talking in circles!!!

<p>Lucille, thank you for never getting back to me. I do appreciate it. Once again, after a phone call to the GPAA, I am no closer to resolving my payout!!!</p> <p> </p> <p>This is frustrting as there is no way of contacting anyone besides the 'extremely friendly' call centre. At times I feel the need to apologise for waking them up!</p> <p> </p> <p>I cannot even get an amount before tax never mind after tax! I am fed up.</p> <p> </p> <p>Maybe it is time for the public prosecutor to step in and have a look. Clearly the last report was not clear enough.</p> <p>My file has been at payment section since 4 January. Lucille was supposed to see what is going on and return a call. Still waiting!</p> <p>Pension number: ********** 8</p> <p>ID: ********** 104083</p> <p>CELL PHONE NUMBER: ********** 138</p> <p> </p> <p>Mandy Swanepoel</p>

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Replies (1)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply02 Feb 2017, 13:41
Official

Good Day

Thank you for contacting the GPAA.

Kindly note that the documents is in it final stage of processing.

I will liaise again once the case is finalised.

Kind Regards.

Lucille Smith