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flow F

1 reviews | Active since Dec 2016

09 Dec 2016, 11:45

Government Pension Administration Agency Giving the run around for 5 months and counting

<p>Good day,</p> <p> </p> <p>My mother (Mamodise Modisane)has been waiting for her payout since July. Everytime she calls she is told its at the payment section, that was 3 weeks ago. Then again when she calls she is told it is at the legal section because of a divorce and that will take 2 weeks but someone else said it will take 1 week - WHICH OF THE STORIES ARE TRUE?!</p> <p>All this is so frustrating, could you please assist, Lucille Smith? Its so frustrating because I dont have enough money to take care of her and my siblings, I'm taking countless loans because of people in the department's incompetencies. I'm sure they dont live like we do and they are in a happy mode because they are going to have a great festive season and us on the other hand are seemingly going to cry out christmas and new year.</p> <p> </p> <p>Please help with some feedback.</p> <p>Your assistance will be greatly appreciated</p>

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Replies (4)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply12 Dec 2016, 08:35
Official

Good Day

Thank you for contacting the GPAA.

We acknowledge receipt of your complaint.

Kindly provide the members pension or id number in order to assist with the complaint.

Kind regards,

Lucille Smith

Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply12 Dec 2016, 08:35
Official

Good Day

Thank you for contacting the GPAA.

We acknowledge receipt of your complaint.

Kindly provide the members pension or id number in order to assist with the complaint.

Kind regards,

Lucille Smith

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flow F's update12 Dec 2016, 08:48
Reviewer Update

Hi there,

thanks for your reply. the ID is ********** 154081

regards

Mamodise Modisane

********** 552

fF
flow F's update05 Jan 2017, 16:21
Reviewer Update

Hi Lucille,

I have not heard anything from you after my last response to you regarding the ID number you requested above?

Please call for feedback on ********** 552

Regards,

Mamodise Modisane