GEPF resignation payout 7 months. Tax directive does not match. (***1) PLEASE FIX/SEND

Good day

The TAX directive amount app**** by GEPF at SARS does not match the amount at receiving fund Stanlib for my client after ROT received thus money cannot be allocated by Stanlib. I have followed up via email yet no response has been received.

Please come back ASAP money cannot be allocated.