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ellareekavita E

1 reviews | Active since May 2016

07 Sept 2016, 13:47

GEPF refuses to pay my resignation benefit

<p>I resigned from my employ as a legal administration office with my last day of service being the 20th of May 2016. GEPF received my forms according to them on the 27th July 2016. To date nothing has been done to advance my benefit. Everytime that I call them, I am told the same story, that they are still working on it. Really for six weeks without getting any further? The strange thing is that the consultants don't even check their systems and are able to advise me of this immediately without even checking their systems. This is my money that they are delaying, which is extremely unfair to me as I need it in order to live.</p>

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Replies (1)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply07 Sept 2016, 14:55
Official

Good Day

Thank you for contacting the GPAA.

We acknowledge receipt of your complaint.

Kindly note that I have send an urgent instruction to our payment section in order to finalise this claim as soon as possible.

I will liaise again once this case is concluded.

Kind Regards.

Lucille Smith