GEPF refuse to pay death claim or funeral claim 6 Months and counting

They have been delaying my dads fund for 6months now. I even have been trying to get the Ombudsman to assist but it's just the same guys investigating themselves. I do not want to pay anyone to get my dads death claim processed quicker. I do not want to be held hostage with my file status in awaiting feedback or investigating. There is no need for me to keep applying for a pension he only worked there less than 10 years it's not the money. I have to keep looking at his death certificates I have to keep printing copies of his deceased Id. I want to move on this is heart breaking. And during a pandemic and recession to treat people this way is inhumane.