mS
mathabo S

1 reviews | Active since Oct 2011

27 Jan 2016, 09:50

GEPF mission flawed

My mother passed away in may 2015 and I have been working on submitting a claim from June. It is well over 5 months and I have been given the same old story. Is there any processes that are being followed in the payments department it is long over due now. We are facing loosing a house and paying hospital bills. This is your vision and mission please live up to it. <br> <br> OUR MISSION <br> <br> To ensure the sustainability of the fund

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Replies (2)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply28 Jan 2016, 08:35
Official
Hello Sekgapanem,

Thank you for contacting the GPAA.

We acknowledge receipt of your complaint.

We would like to assure you that our Office is looking into the matter and will provide you with feedback in this regard as soon as the matter has been concluded.

Kind Regards
Lucille Smith
mS
mathabo S's update12 May 2016, 09:13
Reviewer Update
Lucille Smith promised to send a statement to me via email and I still await. could you please send the statement urgently before close of business today.