Gepf

Hi i want to express my disappointment in Goverment employees fund(Gepf). My app cant open and i cant change my password. After numerous attempts to access or receive only an otp send to registered email and phone number to change my password failed and this is over a month now. When i call their the toll free number its on engage tone but when you call after business hours there is voice prompts with the options i dont need to solve my problem.When call their other contact nrs you dont get through. All i can say bad bad service. I am frustrated.