FRUSTRATED WITH POOR SERVICE

<p>I submitted a claim the 5ht of February this your on my ex-husband's pension fund(GEPF). They said it would take up to 6 weeks. It is now 14 weeks and nothing. I phone them every 2 week and every time i get the same answer "It is with the legal department and they cannot tell me when it will be paid". If I want to talk to the supervisor he/she just don't answer the phone, it goes on voicemail. I tried to phone the legal department and they also just don't answer their phones. What are you suppose to do if nobody can help you or give you any answers? I in the process of buying a property and i need the money for a deposit and if I don't get it soon I am going to loose the deal. I feel so helpless and frustrated.</p>