Extremely Poor service , doesn't even deserve a star .

Item: Government Employees Pension Fund (GEPF)
Rating: 1
Author: Paul M

<p>I have been calling the department for so long now , with no success and constantly been told the same thing , and just I spoke the agent by the name of MONIQUE ASSEGAI the agent has a bad attitude she speaks for you and doesn't you give chance to ask questions and denied me to speak to the supervisor.</p>

Helpful (0)

Replies (2)

Government Employees Pension Fund (GEPF)'s replyOfficial

08 Aug 2016, 06:16

Good Day

Thank you for contacting the GPAA.

We acknowledge receipt of your compliant.

Kindly note that I made an urgent follow up with the relevant section regarding your enquiry.

I will liaise again once I receive feedback.

Kind regards,

Lucille Smith

Government Employees Pension Fund (GEPF)'s reply08 Aug 2016, 06:16

Official

Good Day

Thank you for contacting the GPAA.

We acknowledge receipt of your compliant.

Kindly note that I made an urgent follow up with the relevant section regarding your enquiry.

I will liaise again once I receive feedback.

Kind regards,

Lucille Smith

Government Employees Pension Fund (GEPF)'s replyOfficial

22 Aug 2016, 07:31

Good Day

Thank you for contcating the GPAA.

Kindly note that the pension benefits was finalised and will be paid on the 23rd of August 2016.

Kind Regards.

Lucille Smith

Government Employees Pension Fund (GEPF)'s reply22 Aug 2016, 07:31

Official

Good Day

Thank you for contcating the GPAA.

Kindly note that the pension benefits was finalised and will be paid on the 23rd of August 2016.

Kind Regards.

Lucille Smith