Ederth glyne from gepf useless

Ederth Glyne from gepf for more than 15 years I been trying to claim my deceased parent benefits and you furnish me with a form to take to the bank to complete of which I did. Scanned and emailed back to YOU, TO VERIFY IF IT COMPLETED CORRECTLY,... You process it to later tell me it's incorrectly filled out.. I asked you for assistance tor signify which sections of the form to complete and never hear from you again.. I pleaded with you but till this day, RADIO SILENCE... You sit in a position of power which enables you to assist people and you ignore cries for help. I sent emails to you but not a word back.. Gepf need to take responsibility of this terribly performing individual.. ederth glyne has already a disgraceful name on Hello Peter. Furthermore I don't she how gepf awards performance points when an edeth glyne name bring the gepf AND herself onto this platform