AM
Andisa M
1 reviews | Active since Dec 2015
18 Jan 2016, 07:16
Docs unacceptable after months of submitting
Hi Megan, I have no choice but to come write here again, this is because you are not available to take any calls - so says your agents and also you did not respond to my emails sent last week.<br> I have resubmitted the said docs (SARS registration and also my new ID Copy) by your offices in Kimberley on the 13th.I now need to know when am I going to be paid as you said you will see to it that my application gets processed the soonest as it should have been done 3 months ago.. and also I do not wish for any surprises months later about documents being unacceptable after they would have been lying at your legal dept for months.<br> ***3
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Government Employees Pension Fund (GEPF)'s replyOfficial
19 Jan 2016, 15:10Hello Highly Favoured ,
Thank you for your e-mail.
We wish to inform you that your documents were received and have been processed accordingly.
Please note that our legal department will refer your case to our Employee Benefits (payments) department on Wednesday 20/01/2016.
We will inform you of the expected payment date once the tax directive has been confirmed and your banking details verified.
We profusely apologise for the delay.
Thank you for your e-mail.
We wish to inform you that your documents were received and have been processed accordingly.
Please note that our legal department will refer your case to our Employee Benefits (payments) department on Wednesday 20/01/2016.
We will inform you of the expected payment date once the tax directive has been confirmed and your banking details verified.
We profusely apologise for the delay.
Government Employees Pension Fund (GEPF)'s reply19 Jan 2016, 15:10
Official
Hello Highly Favoured ,
Thank you for your e-mail.
We wish to inform you that your documents were received and have been processed accordingly.
Please note that our legal department will refer your case to our Employee Benefits (payments) department on Wednesday 20/01/2016.
We will inform you of the expected payment date once the tax directive has been confirmed and your banking details verified.
We profusely apologise for the delay.
Thank you for your e-mail.
We wish to inform you that your documents were received and have been processed accordingly.
Please note that our legal department will refer your case to our Employee Benefits (payments) department on Wednesday 20/01/2016.
We will inform you of the expected payment date once the tax directive has been confirmed and your banking details verified.
We profusely apologise for the delay.