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1 reviews | Active since Sept 2016

09 Nov 2016, 12:10

DISGUSTED!

<p>Lucille Smith please explain to me how if my matter was 'expedited' to the payments department for processing on the 17 October according to you, that I can still be waiting to receive it. The GPAA is the most ludicrous department I have ever had to deal with. Your absurd delays are delaying my life and I cannot make any plans for my future. I cannot believe that I am being treated in such a ghastly manner after all my years of service!! Please reply to me urgently. And I don't want to hear that my matter has been escalated, expedited, advanced, accelerated or any other similar words. I'm tired of words, I want my money!!</p>

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Replies (1)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply15 Nov 2016, 08:57
Official

Good Day

Thank you for contacting the GPAA.

We acknowledge receipt of your compliant.

Kindly note that the members documents was finalised and referred for authorisation. This process can take approximately 10 working days.

I will liaise again once I receive feedback.

Kind Regards

Lucille Smith