SC
Samantha C

1 reviews | Active since Jun 2015

22 Oct 2015, 11:16

Disappointing Service offered by GEPF

Good day, I have been trying to get hold of the GEPF call centre for the past week and no success. None of my phone calls have been answered or attended to. I have been trying to phone at different times during the day and I have often sat on the phone for at least an hour at a time. This level of service is completely unacceptable and disappointing.

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Replies (1)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply28 Oct 2015, 08:06
Official
Hello Sam Crawford,

Thank you for contacting the GPAA.

We acknowledge receipt of your enquiry.

Please be advised that the processing of your resignation documents have been finalised and your benefit will go out with the next available payment run and should be available in your account on Friday.

Kind Regards
Megan Lambert