BJ
BABALWA J

1 reviews | Active since May 2016

30 May 2016, 13:18

Delays in Government Pension Payouts causing deteriorating health to our parents. When will it end?

<p>Good day</p> <p> </p> <p><br />Thi is a sad story tha my mom has been sent left right and centre for her pension payout after being a civil servant for years. 4 Months down the line and she has not recieved her money, she is becoming ill because of the stress. When she calls she's been told in 2 months time, even today she recived the same response. She even went to the Pretoria offices and a lady promised to resolve and have her money processed in a weeks time and now its already 2 weeks and she's getting the 2 months story when she calls</p> <p> </p> <p><br />This is so unfair to say the least. Can somebody please assist. She has lost hope that she will get her money . I hope someone is taking these comments with the seriousness they require</p> <p> </p> <p><br />Regards,</p> <p>Worried daughter: Babalwa</p>

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Replies (2)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply31 May 2016, 07:09
Official

Good Day

Thank you for contacting the GPAA.

We acknowledge receipt of your complaint.

Kindly provide this office with the member's pension or id number in order to assist with the enquiry.

Kind Regards.

Lucille Smith

Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply02 Jun 2016, 09:46
Official

Good Day

Kindly note that the member's resignation benefit was finalised and will be paid on the 03rd of June 2016.

Kind Regards

Lucille Smith