death pension benefits

I am tired of this, I want my claim finalised and my money paid now. This could have been concluded years back , I want this frustration behind me. I've got debts and disabled child to care for but no cares because their kids are fortunate enough to have parents putting bread on their table. I am in disbelief and disappointed by the incompetence and inefficiency of the GEPF. Since my late husband passed away 2012 Only leave days was paid-out after so many years of services in SAPS serving our country but now his kids starve to death because of a group of incompetence who don’t want to do what they are authorised and payed to do imagine serving the country from 1994 till 2012 and no one cares About who left behind as if it’s a favour The file keeps on running to finance to the back to certain offices due to God knows what as if they trying to find out the names of our great- great grandfather without asking us … I spoke to all people in different departments and send through emails to all sorts of people however my concern is sweet music to their ear and eyes, I even have reference 7/2-019949-16 dated or acknowledged 2019-09-12 however today its 2020 ***; GP:DPC Human Resource Management <***>; GP:DPC HRM Secretary <***>; GP: Provincial Commissioner Staff Officer <***>; GP:PM Provincial Head <***>; GP:PM Employee Relations & Life Cycle Man Cmdr *** non of this people actually came to the party