1 reviews | Active since Mar 2013
Bureaucrats galore
Yesterday I tried to do my e-filing, only to find that the IRP 5 for my pension had not been loaded onto e-filing GEPF.<br> <br> This morning I went to SARS for help. SARS sent me to the GEPF office in Garstfontein Rd as it was not their problem.<br> <br> At GEPF I spoke to Mr Thabiso Poo who in turn phoned GEPF in the Tshwane city centre. He spoke to Mr Mjova about my problem. Mr Mjova referred me back to SARS. <br> <br> At SARS the officials explained that they are not allowed to load the IRP 5 on my behalf. Only the GEPF may load my IRP 5.<br> <br> Unless this IRP 5 is re-conciliated soon, I will not be able to submit my e-filing for 2014/2015 timeously and consequently I will have to pay penalties on my tax submission. <br> <br> I am being sent from pillar to post and I still cannot e-file after three hours of bureaucracy.
Thank you for contacting the GPAA.
We acknowledge receipt of your complaint.
We would like to assure you that our Office is looking into the matter and will provide you with feedback in this regard.
Kind Regards
Megan Lambert
Thank you for contacting the GPAA.
We acknowledge receipt of your complaint.
We would like to assure you that our Office is looking into the matter and will provide you with feedback in this regard.
Kind Regards
Megan Lambert
