Brilliant assistance and service

Today, I had to call the GEPF for a tax certificate dating back a number of years. Honestly, given my experience with some government departments in the past, I expected the worst: dropped calls, transferred calls, delays, multiple requests, multiple requests for feedback, etc. However, my call was taken by a helpful, patient, HIGHLY efficient Thobile Skosana and within less than 5 minutes, my certificate was in my mail inbox!

Thank you, Thobile. I appreciate your help and your professionalism. You made my week!