BAD SERVICE

<p>I them when my father passed on, so find out about his benefits. they told me there is a funeral cover on his name. they send me the necessary docs which i completed. i could not scan or email.had to fax it off. while trying for two days and the fax could not go through. i decided to send with post overnight. a week later when i phoned to enquire they told me nothing is showing on their system. i had to phone the post office for tracking number. i phoned them back with all the details and they said i must phone back two days later. two days later nothing was logged in the first place. i have to phone back again.</p>