MM
Maphuthi M

1 reviews | Active since Mar 2015

10 Apr 2015, 14:01

Bad and extremeley slow service delivery

Hi dear Sir/Madam,<br> <br> Complain dated 17 March 2015 refers, its now almost a month no feedback from the company called a government server (GEPF) at large cant deliver a sample follow-up feedback after i lodged in a complain via Hellopeter which managed to provide me with a satisfied feedback but nothing frpm GEPF but only a reply by e-mail after Hellopeter contacted them till today nothing from them. <br> <br> I need to be paid a certain fugure from my ex- husband's pension after a divorce of last year October 2014 till to date i'm still hoping for the sp called GEPF to pay what i deserve but still theres silence from the company. <br> <br> Everytime when i enquire always my file is with legal division its for now more than five months. *** N.R Mhangwana ***5. <br> <br> Everytime GEPF has a backlock always. Mr Nico Mokgoko who seem to be a consultant who suppose to assist is foever silent n never found.<br> <br> I wonder if i'll be paid anytime soon, they have a policy that says the money is paid within 60 working days which it has long past, i wonder if the money will be paid before the end of this month /April. I'm South African and realy not happy about the government service delivery. #Sad!

0
Replies (1)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply29 Jun 2015, 15:21
Official
Hello Maphuthimoloto,

Thank you for contacting the GPAA and kindly accept our apology for the late response.

We acknowledge receipt of your enquiry.

Kindly be advised that the divorce benefit was paid out on the 08/05/2015.

Please confirm receipt thereof.

Kind Regards
Megan