kM
kale M

1 reviews | Active since Jul 2016

06 Jul 2016, 19:12

6 MONTHS LATER AND STILL NO PAYMENT

<p>I am writing on behalf of my mother. She is on pensions since December after 37 years of service and her pension is still not paid out. In my we called the gepf and we were told all is in order with her file and it was at indexing. On the 1st of July we phone again and we're now told that the file was amended by the employer on the 23rd and she was start from 23rd June to count 60 days waiting period. She currently doesn't have a medical aid and she is a chronic diabetes patient and this has really affect her health. She can no longer afford basic living expenses as she has been without an income for the past 6 months. Please assist as we have already sent emails to gepf with no success. Her medication is expensive and we can not keep up with the in and out of hospital as a result of stress caused by all this.</p> <p> </p> <p>Id ********** 237087 pension number ********** 9 and perusal ********** 3. Your agent assistance will be highly appreciated</p>

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Replies (2)
Government Employees Pension Fund (GEPF)
Government Employees Pension Fund (GEPF)'s reply07 Jul 2016, 06:10
Official

Good Day

Thank you for contacting the GPAA.

We acknowledge receipt of your complaint.

Kindly note that an urgent follow is made with the relevant section.

I will liaise again once there are any new developments.

Kind regards,

Lucille Smith

kM
kale M's update11 Jul 2016, 04:47
Reviewer Update

Good day Lucille,

Please advice when will the payment be done.

After the article on the news paper on Friday we are losing hope as some people die while waiting for payout for years and years . And my mother's health is seriously deteriorating.

Please HELP.