NT
Nokuzola T

1 reviews | Active since Dec 2025

08 Dec 2025, 16:58

Worst solar system

If I could give them a zero I would give them a big fact Zero I highly recommend to not go for this company. I took over the contract from the previous when I bought the house had I known I would have told him to have it removed. It’s been 4 months off hell, I’m paying for electric more than I should be spending whilst I have this solar system. They have the worst finance and support team, they can’t find payments yet they deduct. My system has been off for a week I’ve called them every single day since the issue with the battery started!!! I really need to take them to the ombudsman at this point !!!

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Replies (1)
GoSolr
GoSolr's reply08 Dec 2025, 17:18
Official
Hi Nokuzola,

We truly understand how frustrating this experience has been for you. 
Thank you for raising this,  we take concerns like this very seriously. 

Your matter has been escalated to our support team, who are reviewing everything and will be in direct contact with you to work towards a proper resolution. 

We appreciate you giving us the opportunity to engage and make this right.

Kind regards,
The GoSolr Team

Best regards,