1 reviews | Active since Mar 2014
Worst solar company ever
We are in our 3rd year with GoSolr. Paying for a faulty system and paying Eskom at the same time. We constantly have power dips. Our oven and aircon switches on and off all the time. We had technicians out several times. The last visit they said “oh no” this must be a Eskom problem. We logged a fault with City of Cape Town. They came out the same day. They tested the voltage coming in from the sub-station and found no fault. They suggested we get a certified electrician to assess. He was horrified to see the wiring in our DB box done by GoSolr. I wish I could post some photos. The report says that all our appliances are at risk. I sent the report to Ahka and Lelo at Gosolr more that 48 hours ago and no reply. They just don’t care… I will not recommend this company to anyone, not even my enemy. EMPTY promises all the time.
Thanks for sharing your experience — we’re really sorry you’ve had to deal with this. Your safety and peace of mind mean everything to us.
We’ve already passed your case to our escalations team, and they’re on it, ready to support you and get things back on track.
We appreciate your patience and will do everything we can to make this right.
Warm Regards,The GoSolr Team
Thanks for sharing your experience — we’re really sorry you’ve had to deal with this. Your safety and peace of mind mean everything to us.
We’ve already passed your case to our escalations team, and they’re on it, ready to support you and get things back on track.
We appreciate your patience and will do everything we can to make this right.
Warm Regards,The GoSolr Team
