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Phuti T

1 reviews | Active since Sept 2017

01 Apr 2025, 11:35

Worse and bad service. Don’t join go solr

The worse service I have ever learnt and by the way it is my only first month.

When they were selling me the product they told me lies which I accepted. The guy decided to put wrong address on my contract which he said we can change it later. Now to change it is back and forth. I spent a lot of money but useless people never did anything.

Their solar system is always giving errors in my house. By the way this is the first month I wish they can remove the nonsense. Yesterday I called one lady said is escalating to the manager and I will get a call in the morning till now there is nothing. Guys find something else where don’t join go solr if you want people of mine. Look for other companies maybe they are better

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Replies (1)
GoSolr
GoSolr's reply01 Apr 2025, 13:24
Official
Hi Phuti

Thank you for your feedback. Let's resolve these issues you are experiencing promptly.

  1. Address Change: We'll update your contract address immediately.
  2. Solar System Errors: Our technical team will visit your home to fix these issues.
  3. Follow-Up: Expect a call from our manager today.

Don't hesitate to get in touch with us directly for further assistance.

Regards 
GoSolr management