With them they are all about sales and not after sales care

With them they are all about sales and not after sales care. I've had a solar system put in when all this loadshedding business started again in 2022. Now, I am not a technician, you reply on the experts to do their job. It cost a pretty penny to install and then paying a monthly fee which covers your maintenance and once a year inspection. I've logged several calls that our batteries was not charging and it's a problem for me. After a couple attempts, eventually they sent out two technicians to come and inspect. It was then said, two of the panels were situated on the wrong place as it was not getting any sunlight, because of a double story next to our house is blocking the sun. They said the first technicians that installed should have know this and placed the panels elsewhere on our roof. We have a very large flat roof, so there is ample of space.