CB
Carl B
1 reviews | Active since Mar 2019
28 Aug 2024, 13:46
Whatsapp Service line is brilliant
One of the biggest fears with consumers is how we are treated with after-sales when potential problems or breakdowns occur. Even the best products do occasionally malfunction. Although I have seldom experience any issues with my GoSolr installation, I have to commend them on the service I received when one of my batteries recently went offline. The Whatsapp service line is brilliant as they kept me up-to-date on progress and ensured satisfaction with services. Well done GoSolar.
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Carl B's updateReviewer Update
28 Aug 2024, 13:49Forgot to mention - Wayden was the man behind the Whatsapp line - :-)
CB
Carl B's update28 Aug 2024, 13:49
Reviewer Update
Forgot to mention - Wayden was the man behind the Whatsapp line - :-)
GoSolr's replyOfficial
28 Aug 2024, 14:38Hi Carl,
Thank you so much for your kind words! We’re pleased to hear that our WhatsApp service line kept you informed and satisfied. Our goal is to provide top-notch after-sales support, and it’s great to know we met your expectations.
If there’s anything else we can assist you with, don’t hesitate to reach out. We’re always here to help!
Sincerely,
GoSolr Team Management
Thank you so much for your kind words! We’re pleased to hear that our WhatsApp service line kept you informed and satisfied. Our goal is to provide top-notch after-sales support, and it’s great to know we met your expectations.
If there’s anything else we can assist you with, don’t hesitate to reach out. We’re always here to help!
Sincerely,
GoSolr Team Management
GoSolr's reply28 Aug 2024, 14:38
Official
Hi Carl,
Thank you so much for your kind words! We’re pleased to hear that our WhatsApp service line kept you informed and satisfied. Our goal is to provide top-notch after-sales support, and it’s great to know we met your expectations.
If there’s anything else we can assist you with, don’t hesitate to reach out. We’re always here to help!
Sincerely,
GoSolr Team Management
Thank you so much for your kind words! We’re pleased to hear that our WhatsApp service line kept you informed and satisfied. Our goal is to provide top-notch after-sales support, and it’s great to know we met your expectations.
If there’s anything else we can assist you with, don’t hesitate to reach out. We’re always here to help!
Sincerely,
GoSolr Team Management