SE
Shamilla E
1 reviews | Active since Feb 2018
05 Oct 2024, 14:53
Washfiqa At Gosolr
I had the worst and the best experience with 2 different agents at Gosolr Hope who assisted me and gave me no hope Rude obnoxious arrogant of no help at all
And then washfiqa who took over to assist me and was a 10/10 She was helpful went the extra mile stayed on the line Got a technician out immediately Thank you Washfiqa for your assistance today Please ask for Washfiqa if you ever need any help at Gosolr. An absolutely amazing lady.
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GoSolr's replyOfficial
05 Oct 2024, 21:36Hi Shamilla,
Thank you for sharing your experience with us. We sincerely apologise for the frustration caused during your initial interaction. We are, however, thrilled to hear that Washfiqa was able to turn things around and provide the excellent service you deserve! We are proud to have her on our team, and we will make sure to recognize her for going the extra mile to assist you.
If you need any further assistance in the future, please don’t hesitate to reach out, and we’ll be more than happy to help.
Sincerely,
GoSolr Team Management
Thank you for sharing your experience with us. We sincerely apologise for the frustration caused during your initial interaction. We are, however, thrilled to hear that Washfiqa was able to turn things around and provide the excellent service you deserve! We are proud to have her on our team, and we will make sure to recognize her for going the extra mile to assist you.
If you need any further assistance in the future, please don’t hesitate to reach out, and we’ll be more than happy to help.
Sincerely,
GoSolr Team Management
GoSolr's reply05 Oct 2024, 21:36
Official
Hi Shamilla,
Thank you for sharing your experience with us. We sincerely apologise for the frustration caused during your initial interaction. We are, however, thrilled to hear that Washfiqa was able to turn things around and provide the excellent service you deserve! We are proud to have her on our team, and we will make sure to recognize her for going the extra mile to assist you.
If you need any further assistance in the future, please don’t hesitate to reach out, and we’ll be more than happy to help.
Sincerely,
GoSolr Team Management
Thank you for sharing your experience with us. We sincerely apologise for the frustration caused during your initial interaction. We are, however, thrilled to hear that Washfiqa was able to turn things around and provide the excellent service you deserve! We are proud to have her on our team, and we will make sure to recognize her for going the extra mile to assist you.
If you need any further assistance in the future, please don’t hesitate to reach out, and we’ll be more than happy to help.
Sincerely,
GoSolr Team Management