TK
Tonie K
1 reviews | Active since Mar 2026
09 Mar 2026, 13:14
Very disappointed with Gosolr service
I have been extremely disappointed with the service from GoSolr. Despite multiple attempts to resolve my issues, nothing has been done, and communication has been very poor. Their support team is slow to respond, and the problems remain unresolved. For a company that charges a monthly subscription, I expected far better service and professionalism. I do not recommend GoSolr
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GoSolr's replyOfficial
09 Mar 2026, 14:43Hi Tonie,
We understand your disappointment and appreciate you sharing your experience.
Our team has since made contact with you, and a visit has been scheduled for this week to attend to the concerns you raised. The focus now is on ensuring the system is properly assessed and that the outstanding issues are addressed.
Thank you for your patience while this is being worked through with you
Kind regards,
The GoSolr Team
We understand your disappointment and appreciate you sharing your experience.
Our team has since made contact with you, and a visit has been scheduled for this week to attend to the concerns you raised. The focus now is on ensuring the system is properly assessed and that the outstanding issues are addressed.
Thank you for your patience while this is being worked through with you
Kind regards,
The GoSolr Team
GoSolr's reply09 Mar 2026, 14:43
Official
Hi Tonie,
We understand your disappointment and appreciate you sharing your experience.
Our team has since made contact with you, and a visit has been scheduled for this week to attend to the concerns you raised. The focus now is on ensuring the system is properly assessed and that the outstanding issues are addressed.
Thank you for your patience while this is being worked through with you
Kind regards,
The GoSolr Team
We understand your disappointment and appreciate you sharing your experience.
Our team has since made contact with you, and a visit has been scheduled for this week to attend to the concerns you raised. The focus now is on ensuring the system is properly assessed and that the outstanding issues are addressed.
Thank you for your patience while this is being worked through with you
Kind regards,
The GoSolr Team