KS
Kgabo S
1 reviews | Active since Jun 2020
05 Apr 2025, 09:38
Utterly useless
I've had this system for over 6 months and the last 3 months it's been utterly useless to me based on the below:
1. Debited amount and agreed amount are totally different, I've asked for the signed agreement and voice recordings regarding the agreed amount and I've been sent from pillar to post for the past 3 months till to date
2. When there's loashedding and the batteries are on 95% the unit simply does not work .... With everything switched off you cannot even switch on a kettle or a light, so really it servers no purpose and i want it un-installed asap.
3. They are quick to install but slow on service queries or requests, i do not recommend them at all
Helpful (0)
Replies (2)0
Replies (2)KS
Kgabo S's updateReviewer Update
05 Apr 2025, 09:41Oh and i forgot to mention with this installed my municipal bill has not reduced at all I am still spending the same amount prior install
KS
Kgabo S's update05 Apr 2025, 09:41
Reviewer Update
Oh and i forgot to mention with this installed my municipal bill has not reduced at all I am still spending the same amount prior install
GoSolr's replyOfficial
07 Apr 2025, 10:54Hi Kgabo,
Thank you for your feedback.
We’ve already reached out to address the concerns around your instalments and Eskom billing. Rest assured, we’re actively reviewing everything to ensure it's resolved.
We understand your frustration with the system’s performance during load shedding and are working on a solution. We’ll keep you updated and confirm once everything is fully taken care of.
Kind regards,
The GoSolr Team
Thank you for your feedback.
We’ve already reached out to address the concerns around your instalments and Eskom billing. Rest assured, we’re actively reviewing everything to ensure it's resolved.
We understand your frustration with the system’s performance during load shedding and are working on a solution. We’ll keep you updated and confirm once everything is fully taken care of.
Kind regards,
The GoSolr Team
GoSolr's reply07 Apr 2025, 10:54
Official
Hi Kgabo,
Thank you for your feedback.
We’ve already reached out to address the concerns around your instalments and Eskom billing. Rest assured, we’re actively reviewing everything to ensure it's resolved.
We understand your frustration with the system’s performance during load shedding and are working on a solution. We’ll keep you updated and confirm once everything is fully taken care of.
Kind regards,
The GoSolr Team
Thank you for your feedback.
We’ve already reached out to address the concerns around your instalments and Eskom billing. Rest assured, we’re actively reviewing everything to ensure it's resolved.
We understand your frustration with the system’s performance during load shedding and are working on a solution. We’ll keep you updated and confirm once everything is fully taken care of.
Kind regards,
The GoSolr Team