LT
Lawrence T
1 reviews | Active since Mar 2018
28 Aug 2024, 15:28
Useless after service
What a **** of customer service, it doesn't matter how many times you escalate they all give you the same memorised answer. Im tired of this thing costly and useless once it start underperforming
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GoSolr's replyOfficial
28 Aug 2024, 15:50Hi Lawrence,
We understand your frustration and want to make things right. It sounds like you've had a challenging experience, and that's not the level of service we strive for.
To help us investigate this further and provide the support you need, could you please share the contact details associated with your account?
We’re here to assist and ensure your system works as it should.
Sincerely,
GoSolr Team Management
We understand your frustration and want to make things right. It sounds like you've had a challenging experience, and that's not the level of service we strive for.
To help us investigate this further and provide the support you need, could you please share the contact details associated with your account?
We’re here to assist and ensure your system works as it should.
Sincerely,
GoSolr Team Management
GoSolr's reply28 Aug 2024, 15:50
Official
Hi Lawrence,
We understand your frustration and want to make things right. It sounds like you've had a challenging experience, and that's not the level of service we strive for.
To help us investigate this further and provide the support you need, could you please share the contact details associated with your account?
We’re here to assist and ensure your system works as it should.
Sincerely,
GoSolr Team Management
We understand your frustration and want to make things right. It sounds like you've had a challenging experience, and that's not the level of service we strive for.
To help us investigate this further and provide the support you need, could you please share the contact details associated with your account?
We’re here to assist and ensure your system works as it should.
Sincerely,
GoSolr Team Management