1 reviews | Active since Jul 2023
Unhelpful
I have a new house at the Salta development in Umdhloti in KZN. I was very keen to use GoSolr as their rental agreement was attractive. Salta required to see the specs before approval as I was the first resident to request GoSolr. This proved to be a problem and I suggested a technician visit the property to discuss this with Salta’s electrical consultants. I was told they would only do that once I had signed the contract. I explained I could not sign until I had approval from Salta. Thereafter the response to my emails and phone calls stopped. If this pre sales service is the standard of GoSolr then I cannot recommend them and I decided not to use GoSolr. They have lost not just one customer but potentially many more from Salta as this is a new development.
Sincere apologies for the level of service that you have received so far. This is not what we strive for as business nor do we expect from our partners.
This matter will be escalated to our support management team who will reach out to you.
Regards,
Gosolr Team Management
Sincere apologies for the level of service that you have received so far. This is not what we strive for as business nor do we expect from our partners.
This matter will be escalated to our support management team who will reach out to you.
Regards,
Gosolr Team Management
