MW
Melanie W
1 reviews | Active since Jul 2019
25 Sept 2025, 11:50
Unhappy
I have requested On numerous occasions for Gosolr Finance department to only send me one email of the invoice and what do they do send me 6 email per day of the same invoices And I get no reply what so ever I am not happy with the service from Gosolr Finance department at all. Gosolr as a whole is good but the customer/ support or Finance is a no show or not helpful at all
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GoSolr's replyOfficial
25 Sept 2025, 15:03Hi Melanie,
Thank you for sharing your feedback with us. We’re glad to hear that you’re happy with GoSolr overall, but we apologise for the frustration you’ve experienced with receiving multiple invoice emails. Our finance team has been in touch to explain why this happens, and we’ve worked on making sure you’re comfortable with the arrangements going forward. We’ll continue to monitor this closely to ensure your experience improves.
Warm regards,
Thank you for sharing your feedback with us. We’re glad to hear that you’re happy with GoSolr overall, but we apologise for the frustration you’ve experienced with receiving multiple invoice emails. Our finance team has been in touch to explain why this happens, and we’ve worked on making sure you’re comfortable with the arrangements going forward. We’ll continue to monitor this closely to ensure your experience improves.
Warm regards,
GoSolr's reply25 Sept 2025, 15:03
Official
Hi Melanie,
Thank you for sharing your feedback with us. We’re glad to hear that you’re happy with GoSolr overall, but we apologise for the frustration you’ve experienced with receiving multiple invoice emails. Our finance team has been in touch to explain why this happens, and we’ve worked on making sure you’re comfortable with the arrangements going forward. We’ll continue to monitor this closely to ensure your experience improves.
Warm regards,
Thank you for sharing your feedback with us. We’re glad to hear that you’re happy with GoSolr overall, but we apologise for the frustration you’ve experienced with receiving multiple invoice emails. Our finance team has been in touch to explain why this happens, and we’ve worked on making sure you’re comfortable with the arrangements going forward. We’ll continue to monitor this closely to ensure your experience improves.
Warm regards,