KW
Kandi W
1 reviews | Active since Mar 2009
18 Mar 2024, 08:21
They're lucky they have Brian!
We're very grateful to Brian Abrahams for his help in getting our system up and running and being very personable and helpful.
After MONTHS of trying to get Gosolr to assist in our issue and being told that all sorts of stories and lies about it, we've lost all faith in the company and are very disappointed with how things are handled.
I don't want to take away from the wonderful service we've received from Brian, though. He literally resolved an issue that's been going on for over 6 months within a few minutes. We're so glad to have lucked out and have gotten him on the call.
Thank you, Brian, you are appreciated!
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GoSolr's replyOfficial
18 Mar 2024, 10:48Hi Kandi,
Your satisfaction is our priority, and we appreciate your patience as we work to address your concerns. We are pleased to hear that Brian Abrahams was able to assist you effectively and resolve your issue promptly. Providing personalized and helpful service is at the core of what we strive for at GoSolr, and we're glad to know that Brian's assistance made a positive difference for you.
Your feedback regarding your overall experience is valuable to us, and we will take your comments into consideration as we continue to improve our service and processes. If you have any further questions or concerns, please don't hesitate to reach out. We're here to help and ensure that your experience with GoSolr is a positive one. Thank you for your understanding and for recognizing Brian's efforts. We truly appreciate your continued support.
Warm regards,
GoSolr Team Management
Your satisfaction is our priority, and we appreciate your patience as we work to address your concerns. We are pleased to hear that Brian Abrahams was able to assist you effectively and resolve your issue promptly. Providing personalized and helpful service is at the core of what we strive for at GoSolr, and we're glad to know that Brian's assistance made a positive difference for you.
Your feedback regarding your overall experience is valuable to us, and we will take your comments into consideration as we continue to improve our service and processes. If you have any further questions or concerns, please don't hesitate to reach out. We're here to help and ensure that your experience with GoSolr is a positive one. Thank you for your understanding and for recognizing Brian's efforts. We truly appreciate your continued support.
Warm regards,
GoSolr Team Management
GoSolr's reply18 Mar 2024, 10:48
Official
Hi Kandi,
Your satisfaction is our priority, and we appreciate your patience as we work to address your concerns. We are pleased to hear that Brian Abrahams was able to assist you effectively and resolve your issue promptly. Providing personalized and helpful service is at the core of what we strive for at GoSolr, and we're glad to know that Brian's assistance made a positive difference for you.
Your feedback regarding your overall experience is valuable to us, and we will take your comments into consideration as we continue to improve our service and processes. If you have any further questions or concerns, please don't hesitate to reach out. We're here to help and ensure that your experience with GoSolr is a positive one. Thank you for your understanding and for recognizing Brian's efforts. We truly appreciate your continued support.
Warm regards,
GoSolr Team Management
Your satisfaction is our priority, and we appreciate your patience as we work to address your concerns. We are pleased to hear that Brian Abrahams was able to assist you effectively and resolve your issue promptly. Providing personalized and helpful service is at the core of what we strive for at GoSolr, and we're glad to know that Brian's assistance made a positive difference for you.
Your feedback regarding your overall experience is valuable to us, and we will take your comments into consideration as we continue to improve our service and processes. If you have any further questions or concerns, please don't hesitate to reach out. We're here to help and ensure that your experience with GoSolr is a positive one. Thank you for your understanding and for recognizing Brian's efforts. We truly appreciate your continued support.
Warm regards,
GoSolr Team Management