PT
Phuti T
1 reviews | Active since Sept 2017
28 Aug 2025, 09:40
They are worse than the word worse
Guys if you get a chance please don’t join GoSolr. Their people came to my house to install. Other panels are facing wrong direction, they send people to assess it’s been 2 weeks now no feedback nothing. They don’t respond to emails yet I am paying. One assessor told my wife that we will have to pay for panels to be moved. I mean *** because it’s their guys who failed to position them in the right direction. Everyday after 2 I can’t get power from panels yet they are seeing nothing yet I am paying. Be careful guys dont join go solar don’t
Helpful (0)
Replies (3)0
Replies (3)
GoSolr's replyOfficial
28 Aug 2025, 09:45Hi Phuti,
Thank you for reaching out and allowing us the opportunity to assist you.
We’ve escalated your case, and our team is currently investigating the matter. We completely understand how frustrating this experience must be, and we want to assure you that it’s receiving the attention it deserves.
A team member will be in touch with you before the end of the day to provide an update. We're committed to resolving this as quickly and smoothly as possible.
Warm regards
The GoSolr Team
Thank you for reaching out and allowing us the opportunity to assist you.
We’ve escalated your case, and our team is currently investigating the matter. We completely understand how frustrating this experience must be, and we want to assure you that it’s receiving the attention it deserves.
A team member will be in touch with you before the end of the day to provide an update. We're committed to resolving this as quickly and smoothly as possible.
Warm regards
The GoSolr Team
GoSolr's reply28 Aug 2025, 09:45
Official
Hi Phuti,
Thank you for reaching out and allowing us the opportunity to assist you.
We’ve escalated your case, and our team is currently investigating the matter. We completely understand how frustrating this experience must be, and we want to assure you that it’s receiving the attention it deserves.
A team member will be in touch with you before the end of the day to provide an update. We're committed to resolving this as quickly and smoothly as possible.
Warm regards
The GoSolr Team
Thank you for reaching out and allowing us the opportunity to assist you.
We’ve escalated your case, and our team is currently investigating the matter. We completely understand how frustrating this experience must be, and we want to assure you that it’s receiving the attention it deserves.
A team member will be in touch with you before the end of the day to provide an update. We're committed to resolving this as quickly and smoothly as possible.
Warm regards
The GoSolr Team
PT
Phuti T's updateReviewer Update
16 Sept 2025, 14:28My phone is always on. Stop lying you never phone me. Mogwete! You guys will deal with my lawyers because the day I cancel that nonsense subscription you won’t believe it. Even the CEO Andrew is not useful like all the team. People should boycott this thing
PT
Phuti T's update16 Sept 2025, 14:28
Reviewer Update
My phone is always on. Stop lying you never phone me. Mogwete! You guys will deal with my lawyers because the day I cancel that nonsense subscription you won’t believe it. Even the CEO Andrew is not useful like all the team. People should boycott this thing
GoSolr's replyOfficial
17 Oct 2025, 16:42Hi Phuti,
We truly appreciate your patience and understanding while we worked to resolve this matter. We completely understand how frustrating this situation has been, and we’re glad to have been able to address it. A one-month suspension has been app**** as compensation, and we’re grateful for the chance to make things right and work together with you throughout the process.
We truly appreciate your patience and understanding while we worked to resolve this matter. We completely understand how frustrating this situation has been, and we’re glad to have been able to address it. A one-month suspension has been app**** as compensation, and we’re grateful for the chance to make things right and work together with you throughout the process.
Warm regards,
The GoSolr Team
The GoSolr Team
GoSolr's reply17 Oct 2025, 16:42
Official
Hi Phuti,
We truly appreciate your patience and understanding while we worked to resolve this matter. We completely understand how frustrating this situation has been, and we’re glad to have been able to address it. A one-month suspension has been app**** as compensation, and we’re grateful for the chance to make things right and work together with you throughout the process.
We truly appreciate your patience and understanding while we worked to resolve this matter. We completely understand how frustrating this situation has been, and we’re glad to have been able to address it. A one-month suspension has been app**** as compensation, and we’re grateful for the chance to make things right and work together with you throughout the process.
Warm regards,
The GoSolr Team
The GoSolr Team