The worst after-sales services EVER - they will be their own downfall

The after-sales service is non-existent. They seem overhwelmed, disinterested and quite frankly, ***********. It took 2 months to get responses to my app not working on the phone as it should. And then 3 weeks for them to send a COC for the installation, add another week and a half for the insurance letter. All this after sending almost daily follow-up emails. Had I been quiet, perhaps I would still be waiting for all of the above. Current battle is to have them change the inverter settings. Something they should be able to do remotely and within minutes of getting the request. We are 24hours in, and counting. Current settings not working with loadshedding stage 6 at all. Buyer beware, once you have signed that contract, GoSolr does not give a damn about you.