The BRAIN

Our system was installed in March 2024, needless to say it wasn't without numerous issues : too many to mention. Our "cost saving" vs KZN Municipality monthly billing was questionable, due to challenges experienced with installation : eg faulty CT, incorrect positioning of panels, excessive KwH usage etc. It's taken just over a year in hours of phone calls, barrage of emails back and forth, frayed tempers and daily frustrations! Definitely NOT what we signed up for. FINALLY, a huge shoutout of appreciation to a young man & his team (a rare gem- GS Management, we hope you're cognisant of his value) MFUNDO M, the ProActive Support Team Manager (He truly understands his assignment!) of which the team assisted with the installation of the Gosolr's A.I. tool "THE BRAIN". Upon Mfundo's intervention, guidance and oversight, ensuring the installation was professionally managed as of 26 September 2025 - it seems that we have reached a position of 'peace' between GS and ourselves. The Smart Control functionality via the App is user-friendly and allows the client to self-manage our geysers, (amongst other useful features) ensuring that we have consistent hot water (one of our previous challenges) The BrAIn learns our household energy requirements, adjusts the necessary accordingly, optimises battery life and prevents unnecessary Eskom power usage. Thus far we have observed a notable saving on our municipal bill and hope that this will improve over the coming months. Thank you MFUNDO and your team for Pro-Active professionalism, patience, persistence and aiming to achieve customer satisfaction - it certainly has been welcomed and appreciated in our situation! You've saved the day and this client, hoping that we can now enjoy a mutually beneficial relationship!