THANK YOU Enrico, Kallie and Claude

Item: GoSolr
Rating: 5
Author: Shane I

The GoSolr (and installer Non Stop Solar) teams are absolutely top notch since I've been a customer (about 6 months now).

If you live in an older house and add solar it can take some time to iron out all the kinks. My system initially ran seamlessly until about a week ago, when it started tripping at the same time as scheduled loadshedding. From a midnight call to the helpline & an immediate visit, to daily visits thereafter until my issue was resolved, all concerned were most accomodating and brilliant to deal with.

I would like to specifically single out Enrico in the GoSolr call centre, as well as Kallie and Claude from Non Stop Solar - a HUGE 'thank you' gentlemen, for your patience and complete professionalism in sorting out my drama.

Shane Immelman Loevenstein Cape Town

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Replies (1)

GoSolr's replyOfficial

05 Jun 2023, 12:02

Good afternoon Shane,

We would like to thank you for the feedback as it is truly appreciated.

It is always heart-warming when our team members go the extra-mile to deliver the service we strive for.

This awesome feedback will be relayed to all relevant team members as well as the installers. We hope that your journey with us will continue to be of the level of service we strive for, for all our customers being existing as well as new.

Once again thank you for the compliment.

Regards,

Gosolr Team Management

GoSolr's reply05 Jun 2023, 12:02

Official