RG
Roxanne G

1 reviews | Active since Feb 2025

20 Aug 2025, 12:18

Terrible Service - Solar Systems that don’t work.

Terrible Service - System was installed in April & hasn’t been working properly since they installed it. Cannot get them to get the system up and running properly but they credit my account every single month without fail and refuse to give a refund for a system that has failed to work.

0
Replies (1)
GoSolr
GoSolr's reply20 Aug 2025, 12:43
Official
Hi Roxanne,
 Thank you for reaching out and allowing us the opportunity to assist you.We’ve escalated your case, and our team is currently investigating the matter. We completely understand how frustrating this experience must be, and we want to assure you that it’s receiving the attention it deserves.

A team member will be in touch with you before the end of the day to provide an update. We're committed to resolving this as quickly and smoothly as possible. Warm regardsThe GoSolr Team