KT
Kabelo T
1 reviews | Active since Aug 2022
13 Feb 2026, 09:57
Terrible service as per norm - 2nd review
It’s another month and I have to runaround with GoSolr because of their awful finance department…
No calls answered, emails not responded to and my system is disabled. Previous month I stayed 5 days without a working system and this month I am on day 2.
I have never been experienced anything like this with a company - I honestly wish to get to the CEO.
Helpful (0)
Replies (3)0
Replies (3)
GoSolr's replyOfficial
13 Feb 2026, 10:05Hi Kabelo,
Your matter has been escalated to the relevant senior team for urgent review. They will be engaging directly to investigate the account status and restore clarity as quickly as possible.
We take repeat service concerns seriously and appreciate you bringing this to our attention.
Our focus now is to resolve this properly and prevent further disruption.
Kind regards,
The GoSolr Team
Your matter has been escalated to the relevant senior team for urgent review. They will be engaging directly to investigate the account status and restore clarity as quickly as possible.
We take repeat service concerns seriously and appreciate you bringing this to our attention.
Our focus now is to resolve this properly and prevent further disruption.
Kind regards,
The GoSolr Team
GoSolr's reply13 Feb 2026, 10:05
Official
Hi Kabelo,
Your matter has been escalated to the relevant senior team for urgent review. They will be engaging directly to investigate the account status and restore clarity as quickly as possible.
We take repeat service concerns seriously and appreciate you bringing this to our attention.
Our focus now is to resolve this properly and prevent further disruption.
Kind regards,
The GoSolr Team
Your matter has been escalated to the relevant senior team for urgent review. They will be engaging directly to investigate the account status and restore clarity as quickly as possible.
We take repeat service concerns seriously and appreciate you bringing this to our attention.
Our focus now is to resolve this properly and prevent further disruption.
Kind regards,
The GoSolr Team
KT
Kabelo T's updateReviewer Update
13 Feb 2026, 10:12You guys find joy in your clients misery. I get this “we will call you just now” everyday and with every call I make ….i get dismissed all the time, emails are not rep**** to with a system that I paid for yet deliberately throttled.
KT
Kabelo T's update13 Feb 2026, 10:12
Reviewer Update
You guys find joy in your clients misery. I get this “we will call you just now” everyday and with every call I make ….i get dismissed all the time, emails are not rep**** to with a system that I paid for yet deliberately throttled.
GoSolr's replyOfficial
16 Feb 2026, 09:31Hi Kabelo.
Not at all.
We are currently in direct contact with you and actively working through the matter. Our team is reviewing the concerns raised and will continue to provide updates as progress is made.
Please be assured that resolving this remains a priority, and we will keep you informed throughout the process.
Not at all.
We are currently in direct contact with you and actively working through the matter. Our team is reviewing the concerns raised and will continue to provide updates as progress is made.
Please be assured that resolving this remains a priority, and we will keep you informed throughout the process.
GoSolr's reply16 Feb 2026, 09:31
Official
Hi Kabelo.
Not at all.
We are currently in direct contact with you and actively working through the matter. Our team is reviewing the concerns raised and will continue to provide updates as progress is made.
Please be assured that resolving this remains a priority, and we will keep you informed throughout the process.
Not at all.
We are currently in direct contact with you and actively working through the matter. Our team is reviewing the concerns raised and will continue to provide updates as progress is made.
Please be assured that resolving this remains a priority, and we will keep you informed throughout the process.