AA
Ana A
1 reviews | Active since Aug 2024
14 Jan 2026, 10:07
Terrible service.
Why is it so difficult to get of you guys???
A few months back I asked that my email address be changed. Well, I have not received any communication of GoSolr in connection with my account, which I know is in arrears, who am I supposed to speak too to make arrangements?
I had the collector call me instead. Since my account is with GoSolr, it is their responsibility to assist me with the payment arrangement.
I refuse to speak to a collector as I have not had a chance to speak to GoSolr.
CALL ME!!!
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GoSolr's replyOfficial
14 Jan 2026, 11:54Hi Ana,
Thank you for raising this. We understand how frustrating this is.
This matter has been escalated for immediate attention. A member of our team will contact you directly to address the email update, and review the account status, Our intention is for this to be handled directly by GoSolr and resolved in a clear and respectful manner.
Your feedback has been noted, and ownership of this matter has been taken to ensure it is properly addressed going forward.
Kind regards,
The GoSolr Team
Thank you for raising this. We understand how frustrating this is.
This matter has been escalated for immediate attention. A member of our team will contact you directly to address the email update, and review the account status, Our intention is for this to be handled directly by GoSolr and resolved in a clear and respectful manner.
Your feedback has been noted, and ownership of this matter has been taken to ensure it is properly addressed going forward.
Kind regards,
The GoSolr Team
GoSolr's reply14 Jan 2026, 11:54
Official
Hi Ana,
Thank you for raising this. We understand how frustrating this is.
This matter has been escalated for immediate attention. A member of our team will contact you directly to address the email update, and review the account status, Our intention is for this to be handled directly by GoSolr and resolved in a clear and respectful manner.
Your feedback has been noted, and ownership of this matter has been taken to ensure it is properly addressed going forward.
Kind regards,
The GoSolr Team
Thank you for raising this. We understand how frustrating this is.
This matter has been escalated for immediate attention. A member of our team will contact you directly to address the email update, and review the account status, Our intention is for this to be handled directly by GoSolr and resolved in a clear and respectful manner.
Your feedback has been noted, and ownership of this matter has been taken to ensure it is properly addressed going forward.
Kind regards,
The GoSolr Team