NM
Natalie M
1 reviews | Active since Feb 2012
13 Jan 2023, 17:13
Terrible service
Terrible service. Installation was supposed to be done in one day but to date it’s still not completed and they can not give us any idea of when it will be done. Their installers also blatantly lie and no one seems to care. Do not be fooled by this company.
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Replies (1)
GoSolr's replyOfficial
16 Jan 2023, 15:01Hi Natalie,
We are saddened to hear that you have not received the level of service we strive for.
We have taken the matter seriously and the following has been concluded.
We unfortunately cannot locate you on our system with any of the details provided. In order for us to follow up we require the details the agreement has been signed in.
Once again please accept our sincere apologies and we hope that in the near future you will make use of our services.
Should you need any further assistance, please do not hesitate to contact our us via *** or our helpline ***.
Regards,
Gosolr Team Management
We are saddened to hear that you have not received the level of service we strive for.
We have taken the matter seriously and the following has been concluded.
We unfortunately cannot locate you on our system with any of the details provided. In order for us to follow up we require the details the agreement has been signed in.
Once again please accept our sincere apologies and we hope that in the near future you will make use of our services.
Should you need any further assistance, please do not hesitate to contact our us via *** or our helpline ***.
Regards,
Gosolr Team Management
GoSolr's reply16 Jan 2023, 15:01
Official
Hi Natalie,
We are saddened to hear that you have not received the level of service we strive for.
We have taken the matter seriously and the following has been concluded.
We unfortunately cannot locate you on our system with any of the details provided. In order for us to follow up we require the details the agreement has been signed in.
Once again please accept our sincere apologies and we hope that in the near future you will make use of our services.
Should you need any further assistance, please do not hesitate to contact our us via *** or our helpline ***.
Regards,
Gosolr Team Management
We are saddened to hear that you have not received the level of service we strive for.
We have taken the matter seriously and the following has been concluded.
We unfortunately cannot locate you on our system with any of the details provided. In order for us to follow up we require the details the agreement has been signed in.
Once again please accept our sincere apologies and we hope that in the near future you will make use of our services.
Should you need any further assistance, please do not hesitate to contact our us via *** or our helpline ***.
Regards,
Gosolr Team Management