MR
Mandy R
1 reviews | Active since Nov 2020
13 Mar 2025, 13:18
TERRIBLE SERIVCE
Just had a solar installed via Gosolr on rental, the installation went well but then I was told to get a wifi extender on the day only. Now i have it now im unable to set the app up as the signal is too weak in my garage. Now i get told i must buy a bigger wifi package!!! why do they not tell you this when they call you to sell you the system!!! unprofessional service! and they wont come out now either to help me set it up!
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GoSolr's replyOfficial
13 Mar 2025, 13:35Hi Mandy
We appreciate your feedback and want to ensure you get the best experience with your system. The app setup does require a stable WiFi connection, and we can assist with troubleshooting to improve the signal in your garage. Please reach out via direct message so we can guide you through the setup or explore alternative solutions to get everything running smoothly.
Regards
GoSolr management
We appreciate your feedback and want to ensure you get the best experience with your system. The app setup does require a stable WiFi connection, and we can assist with troubleshooting to improve the signal in your garage. Please reach out via direct message so we can guide you through the setup or explore alternative solutions to get everything running smoothly.
Regards
GoSolr management
GoSolr's reply13 Mar 2025, 13:35
Official
Hi Mandy
We appreciate your feedback and want to ensure you get the best experience with your system. The app setup does require a stable WiFi connection, and we can assist with troubleshooting to improve the signal in your garage. Please reach out via direct message so we can guide you through the setup or explore alternative solutions to get everything running smoothly.
Regards
GoSolr management
We appreciate your feedback and want to ensure you get the best experience with your system. The app setup does require a stable WiFi connection, and we can assist with troubleshooting to improve the signal in your garage. Please reach out via direct message so we can guide you through the setup or explore alternative solutions to get everything running smoothly.
Regards
GoSolr management