RD
RAYMOND D
1 reviews | Active since Feb 2025
28 Feb 2025, 04:08
Terrible after sale Service
Hi. We have a contract with Go Solr. We have been without power for 4 days now. Go Solr have NOT answered there phones in 4 Day, returned a email or fixed our problem. Terrible after sale servise. Please people be warned ⚠️.
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GoSolr's replyOfficial
28 Feb 2025, 14:50Hi Raymond,
Thank you for sharing your feedback. We’re really sorry for the frustration this situation has caused. We completely understand how difficult it is to be without power, and this is definitely not the experience we want for our customers.
Our Escalations Team has been in touch and has arranged for a team to come out today to resolve the issue. They will continue to stay in contact with you to ensure everything is sorted out as quickly as possible.
We truly appreciate your patience and are committed to improving our service moving forward.
Regards,
GoSolr Management
Thank you for sharing your feedback. We’re really sorry for the frustration this situation has caused. We completely understand how difficult it is to be without power, and this is definitely not the experience we want for our customers.
Our Escalations Team has been in touch and has arranged for a team to come out today to resolve the issue. They will continue to stay in contact with you to ensure everything is sorted out as quickly as possible.
We truly appreciate your patience and are committed to improving our service moving forward.
Regards,
GoSolr Management
GoSolr's reply28 Feb 2025, 14:50
Official
Hi Raymond,
Thank you for sharing your feedback. We’re really sorry for the frustration this situation has caused. We completely understand how difficult it is to be without power, and this is definitely not the experience we want for our customers.
Our Escalations Team has been in touch and has arranged for a team to come out today to resolve the issue. They will continue to stay in contact with you to ensure everything is sorted out as quickly as possible.
We truly appreciate your patience and are committed to improving our service moving forward.
Regards,
GoSolr Management
Thank you for sharing your feedback. We’re really sorry for the frustration this situation has caused. We completely understand how difficult it is to be without power, and this is definitely not the experience we want for our customers.
Our Escalations Team has been in touch and has arranged for a team to come out today to resolve the issue. They will continue to stay in contact with you to ensure everything is sorted out as quickly as possible.
We truly appreciate your patience and are committed to improving our service moving forward.
Regards,
GoSolr Management