MN
Mashudu N
1 reviews | Active since Feb 2013
24 Mar 2026, 10:42
System Works, But Support Is Lacking
Installation went well and the system is working, but I’m still waiting for access to the app, which limits its usefulness. The unit has also become quite noisy and may need servicing. Overall, after-sales support and follow-up have been disappointing.
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Replies (1)
GoSolr's replyOfficial
24 Mar 2026, 11:37Hi Mashudu,
Thank you for your feedback.
We’ve passed this to our team, and a member will be in touch soon to assist with app access and to check on the system.
We’ll continue keeping you updated as we work on resolving this.
Kind regards,
The GoSolr Team
Thank you for your feedback.
We’ve passed this to our team, and a member will be in touch soon to assist with app access and to check on the system.
We’ll continue keeping you updated as we work on resolving this.
Kind regards,
The GoSolr Team
GoSolr's reply24 Mar 2026, 11:37
Official
Hi Mashudu,
Thank you for your feedback.
We’ve passed this to our team, and a member will be in touch soon to assist with app access and to check on the system.
We’ll continue keeping you updated as we work on resolving this.
Kind regards,
The GoSolr Team
Thank you for your feedback.
We’ve passed this to our team, and a member will be in touch soon to assist with app access and to check on the system.
We’ll continue keeping you updated as we work on resolving this.
Kind regards,
The GoSolr Team