Stay very far away

Very very POOR service from GoSolr, from 8 Feb 2025 we have been struggling with our system tripping and not loading the way it should.

Loads and loads of comolaints logged with them, they kept asking for pictures of both DB boards, after a huge fight, they send a technitian, he said that a cable was connected wrongly, but he fixed it, the system was even worse, they came out agin, changed some settings on the inverter, no change at all.

Then they said we need to upgrade the system to get the usage we want, we did the upgrade, while busy with the upgrade the installer said the inverter was faulty, almoat a month later we got a date for replacement of the inverter, the installer postponed the first day, second day no explanation just no show, day 3 no show, no explanation, same day 4 and 5, after losing it with GoSolr, they eventually showed up on day 6 to replace the inverter.

Same day we had extreme trios on our syatem so bad that even the Eskom grid is not working, batteries are not charging, and now we have no electricity what so ever, after eventually getting hold of them, they promised to have it fixed today (same day as installation) the installer came back, we were told that the system trips the Eskom grid because the batteries are too low, we must wait 2 hours before switching the geyser on, still exactly the same...

This company is giving me the worse service that you can ever imagine, I am still awaiting someone from managementvto contact me to sort out these issues we have been having from 08 Feb 2025, today is 18 June 2025