MS
Mvano S
1 reviews | Active since Feb 2026
09 Feb 2026, 08:06
Solar System
What a ****, they said after three years the system is mine and maintenance and insurance they cover, they are lying after my system truck by lightning they didn't cover even that three years don't exist, my system had to be covered by my insurance since Go Solr promised false information
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Replies (1)
GoSolr's replyOfficial
09 Feb 2026, 09:22Hi Mvano,
We take concerns around communication and expectations very seriously.
We would like to clarify and review what was communicated at the time of sale regarding ownership, maintenance, and insurance coverage, as this should always be transparent and accurately explained. Your feedback has been escalated to our senior management team so that the matter can be thoroughly investigated.
A relevant team member will be in contact with you directly to discuss this further and provide clarity on the next steps. Our intention is to engage constructively and ensure your concerns are properly addressed.
Thank you for bringing this to our attention.
Kind regards,
The GoSolr Team
We take concerns around communication and expectations very seriously.
We would like to clarify and review what was communicated at the time of sale regarding ownership, maintenance, and insurance coverage, as this should always be transparent and accurately explained. Your feedback has been escalated to our senior management team so that the matter can be thoroughly investigated.
A relevant team member will be in contact with you directly to discuss this further and provide clarity on the next steps. Our intention is to engage constructively and ensure your concerns are properly addressed.
Thank you for bringing this to our attention.
Kind regards,
The GoSolr Team
GoSolr's reply09 Feb 2026, 09:22
Official
Hi Mvano,
We take concerns around communication and expectations very seriously.
We would like to clarify and review what was communicated at the time of sale regarding ownership, maintenance, and insurance coverage, as this should always be transparent and accurately explained. Your feedback has been escalated to our senior management team so that the matter can be thoroughly investigated.
A relevant team member will be in contact with you directly to discuss this further and provide clarity on the next steps. Our intention is to engage constructively and ensure your concerns are properly addressed.
Thank you for bringing this to our attention.
Kind regards,
The GoSolr Team
We take concerns around communication and expectations very seriously.
We would like to clarify and review what was communicated at the time of sale regarding ownership, maintenance, and insurance coverage, as this should always be transparent and accurately explained. Your feedback has been escalated to our senior management team so that the matter can be thoroughly investigated.
A relevant team member will be in contact with you directly to discuss this further and provide clarity on the next steps. Our intention is to engage constructively and ensure your concerns are properly addressed.
Thank you for bringing this to our attention.
Kind regards,
The GoSolr Team