RK
Rina K
1 reviews | Active since Jun 2019
13 Apr 2023, 14:58
Solar Supplier
Absolutely terrible service from the support staff. They are rude and not helpful at all. I havee referred a few people to them already but I am now not so sure about this. Do your homework properly before signing with GoSolr. After sales service is terrible.
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Replies (1)
GoSolr's replyOfficial
25 Apr 2023, 08:58Good morning Rina,
We are saddened to hear that you have not received the level of service we strive for.
We have taken the matter seriously and the following has been concluded.
We can confirm that the necessary has been addressed with the relevant team members and leaders and assure you that this is not the level of service we strive for.
Once again please accept our sincere apologies and we hope that all the required information and correspondence requested has been received in good order.
Regards,
Gosolr Team Management
We are saddened to hear that you have not received the level of service we strive for.
We have taken the matter seriously and the following has been concluded.
We can confirm that the necessary has been addressed with the relevant team members and leaders and assure you that this is not the level of service we strive for.
Once again please accept our sincere apologies and we hope that all the required information and correspondence requested has been received in good order.
Regards,
Gosolr Team Management
GoSolr's reply25 Apr 2023, 08:58
Official
Good morning Rina,
We are saddened to hear that you have not received the level of service we strive for.
We have taken the matter seriously and the following has been concluded.
We can confirm that the necessary has been addressed with the relevant team members and leaders and assure you that this is not the level of service we strive for.
Once again please accept our sincere apologies and we hope that all the required information and correspondence requested has been received in good order.
Regards,
Gosolr Team Management
We are saddened to hear that you have not received the level of service we strive for.
We have taken the matter seriously and the following has been concluded.
We can confirm that the necessary has been addressed with the relevant team members and leaders and assure you that this is not the level of service we strive for.
Once again please accept our sincere apologies and we hope that all the required information and correspondence requested has been received in good order.
Regards,
Gosolr Team Management