YM
Yuri M

1 reviews | Active since Oct 2020

24 Jul 2023, 20:27

Solar Rental Option - Durban

I've been with Gosolr now for a few months and have been impressed so far. They were able to install sooner than promised and their subcontractor provided a neat and professional installation. To date I've had no problems and have received my COC and even an amended one after I needed to change some details. I still await confirmation of municipal registration but I suspect that the delay is with the municipality. I would highly recommend but ask that prospective clients read the T&c's carefully. If you happy with that then it should be a great option. I would've rated 5 stars if their buyout options were better priced or if they offered a rent to own option.

0
Replies (1)
GoSolr
GoSolr's reply25 Jul 2023, 08:34
Official
Hi Yuri,

Thank you for taking the time to share your experience with us! We are thrilled to hear that you have been impressed with our services during the past few months. Your satisfaction is our top priority.

We are pleased that our team was able to install the system promptly and professionally. We always strive to provide efficient and seamless installations for our valued customers, and we're glad that our subcontractor delivered on our promise.It's fantastic to know that you have encountered no problems and have received your Certificate of Compliance (COC) promptly. We understand how crucial it is to have everything in order, and we take pride in delivering reliable services to all our clients. Regarding the municipal registration, we understand that such processes can sometimes experience delays beyond our control. 

Your recommendation means a lot to us! We always aim to be transparent with our Terms and Conditions (T&Cs) to ensure our customers have a complete understanding of the service they are availing. We appreciate your suggestion and will continue to review our options to provide even more attractive choices for our clients.

We value your feedback and are committed to continually improving our services to better meet the needs of our clients. Should you have any further questions or suggestions, please don't hesitate to reach out to our support team.

Thank you once again for choosing Gosolr and for your kind words. 

Regards,

Gosolr Team Management